Mother-son duo expands Preston Hollow therapy practice to Plano
By Daniel Lalley
With an array of residents and an abundance of resources, it’s no wonder Preston Hollow is a great springboard for starting a family business. Here, a close-knit community culture and a vibrant commercial landscape have empowered countless entrepreneurs and led to success stories for some of Dallas’ most notable establishments.
Preston Hollow’s Bliss Speech & Hearing Services is another example of this.
Formed by Brenda Bliss, the hearing and speech pathology office has served area families with unique therapy solutions since 1994.
“I began practicing right after receiving a graduate degree in speech/language pathology and audiology,” Brenda said. “I have always had a passion for working with children. I started working with the Muscular Dystrophy Association at an early age, helping one child a year at the summer camps they offered. I found a passion in fields where I can make a difference in that way.”
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This passion fueled Bliss’s business for more than 30 years. In that time, she cemented her role in the speech and hearing community through her expertise, continuous passion for learning, leadership in the field, and mentorship of the many speech-language pathologists on her team.
However, her latest addition to the team has been instrumental in propelling the business into its next evolution.
“About a year and a half ago, my son Alan moved back from New York to help me grow the practice,” she said. “At the time, he was working in the private equity healthcare space. He joined the team as VP of Operations in 2024 and put processes in place to help us increase our patient numbers by 70 percent.”
In fact, the business grew so rapidly that Bliss Speech & Hearing Services opened its second practice in Plano this June.
“There is such a need for these services in Dallas and the surrounding areas,” Alan said. “We have some patients driving 20 to 30 miles each way for appointments. So, we want to grow to accommodate those patients. The Plano office is a great step forward in expanding our presence in DFW. We intend to focus our growth here before potentially expanding across Texas.”
As they continue to scale, Brenda and Alan are dedicated to preserving the close family feel that has made them so successful.
“We never want to lose that family touch or grow to become too corporate,” Alan said. “We’re a family business, and every patient that comes through our doors feels like part of our family. I think that’s at the heart of what has made this practice so special for over 30 years. As we continue to grow, we want to ensure that’s always the case.”
For work this critical, collaboration and community go a long way.
“We do whatever we can to make this the best experience possible for both patients and their parents,” Brenda said. “We’re excited to share and grow that mission as we continue expanding in this area.”
