The Town of Highland Park has sent 1,628 letters to residents as part of an effort to identify and replace water lines that may contain lead or galvanized steel.
This is the second time residents have received letters, and getting one in the mail doesn’t mean that a homeowner needs to take action.
The town began surveying its water service lines in 2024 with the goal of determining whether any service lines that connect water meters with customers’ homes contain lead or galvanized steel. Highland Park’s effort is part of a requirement from the Environmental Protection Agency’s 2021 Lead and Copper Rule Revisions.
Like the first letters Highland Park sent in Nov. 2024, these letters notify residents that the portion of service line they are responsible for maintaining either tested positive for lead, is made of galvanized steel, or has not been tested yet.
If a resident’s service line is categorized as unknown, the homeowner can either wait for the town to test their water — all testing is slated for completion by Oct. 2027 — or can have the pipes inspected and report the results to the town.
Residents whose service lines contain lead or galvanized steel will continue to receive reminder letters until they take corrective action and notify the town, explained Lt. Lance Koppa, Highland Park Department of Public Safety community relations and public information officer.
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If residents have any questions or concerns, they can email to [email protected], or call HP Customer Service at 214-521-4161.
For more information about the town’s program, visit Highland Park’s Lead Service Line Inventory webpage. The webpage includes both a Resident Guide and a spreadsheet showing the status of resident-and town-owned service lines at individual addresses.
The City of Dallas, which sent public notices to homes in 2024, announced in October that a second round of letters was coming soon.
University Park sent letters to approximately 30 homes that were determined to have galvanized water service line materials in 2024. It plans to follow up with those properties to complete the next phase of its service line inventory, community information officer Paige Ruedy said.
More information about University Park’s program is available on its Water Supply Information webpage.
