Yes, Highland Park Is Experiencing Outages, Too

And so is Preston Hollow.

If you’re going by the map generated by Oncor on your phone (which is is probably the only computing device you have right now that will let you on the worldwide web, if you’re like a lot of us), you may be wondering why it looks like there are no outages in Highland Park. Or Preston Hollow.

We wondered, too, because well, one of us (me) is sitting here warming her hands after a six hour stint (the latest in several) with no power.

But those maps have been making the rounds on social media as a sign of the inequities in the city. And while there are a lot of things that are unequal about Dallas County, this storm and it’s euphemistically termed rolling blackouts might not be one of them, we quickly ascertained when we asked readers on Facebook.

With 62 comments and counting, Park Cities residents are clear that they are indeed experiencing extended and even repeated outages.

Preston Hollow residents also let us know about their outages.

“We were out of power almost all day yesterday. I tried to report the outage using the OnCor app, but it wasn’t working. It would either time out or tell me my power was restored when I was still without power,” one reader said.

“Power out AGAIN with restoration time 7PM!! Another full day of no power AND I am sure our restore will be a whopping 2 hrs if lucky.I have been reporting our outages on Colgate for 24hrs but we have had outages for OVER 24! The map is wrong,” another said.

In fact, many told us that they either didn’t report because Oncor said it wasn’t necessary, or they couldn’t get through to report through any of the means Oncor provided.

By midmorning, another map probably gave a more accurate look at the outages in Highland Park and Preston Hollow.

We’ll have more about the grid, why this happened, and what legislators are saying soon – when our electricity is just a little more reliable. In the meantime, we will be providing near-instant updates throughout the week on our Twitter and Facebook pages. Follow Preston Hollow PeopleFacebook and Twitter and Park Cities PeopleTwitter and Facebook.

Bethany Erickson

Bethany Erickson, Digital Editor at People Newspapers, cut her teeth on community journalism, starting in Arkansas. Recently, she's taken home a few awards for her writing, including first place for her tornado coverage from the National Newspapers Association's 2020 Better Newspaper Contest, a Gold award for Best Series at the 2018 National Association of Real Estate Editors journalism awards, a 2018 Hugh Aynesworth Award for Editorial Opinion from the Dallas Press Club, and a 2019 award from NAREE for a piece linking Medicaid expansion with housing insecurity. She is a member of the Education Writers Association, the Society of Professional Journalists, the National Association of Real Estate Editors, the News Leaders Association, the News Product Alliance, and the Online News Association. She doesn't like lima beans, black licorice or the word synergy. You can reach her at [email protected].

2 thoughts on “Yes, Highland Park Is Experiencing Outages, Too

  • February 16, 2021 at 12:10 pm

    The south side of southwestern had power for ONLY 2.5 hrs yesterday.
    We lost power for 6.5 hrs on centenary yesterday.

  • February 18, 2021 at 11:08 am

    Dallas Country Club gym is under water due to broken frozen pipes


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